What does Microsoft Teams integration mean for Dynamics ATS?

Dynamics ATS natively connects with Microsoft Teams, allowing recruiters, hiring managers, and interviewers to collaborate directly from within the ATS. You can make calls, schedule, join, and track Teams meetings tied to candidates, jobs, and applications — all without switching between apps.

How does Teams improve the recruiting process?

  • Seamless Scheduling – Make calls, screening calls, schedule interviews, and internal syncs directly from ATS records.

  • Context-Rich Meetings – Meeting invites can include candidate/job details so everyone joins prepared.

  • Automatic Tracking – Teams meetings are logged back to the candidate/application record, giving full visibility.

  • Real-Time Collaboration – Hiring teams can chat, share feedback, and review candidate profiles in Teams while working on ATS records.

What are the main benefits for recruiters and hiring managers?

  • Faster scheduling of candidate interviews

  • Reduced manual tracking of meetings

  • Centralized record of conversations in the candidate/job timeline

  • Collaboration across Teams chat, calls, and documents linked to ATS records

  • Consistent experience with other Microsoft Dynamics 365 apps (Sales, Customer Service, Field Service)

Can I launch a Teams call from Dynamics ATS?

Yes. From a candidate or job record, you can:

  • Click to call to instantly start a Teams call with the candidate or hiring team.

  • Schedule a Teams meeting that automatically appears in Outlook and logs in Dynamics ATS.

Does Teams integration support interview panels?

Yes. Multiple interviewers can be invited, and the meeting will be tied back to the candidate’s application record. Feedback can be gathered in ATS while the discussion continues in Teams.

What about Teams chat?

  • Recruiters and hiring managers can chat directly from within Dynamics ATS using Teams.

  • Chat history remains available in Teams, and important notes can be logged back to the candidate record.

Is Teams integration secure?

Yes. Teams meetings are authenticated through Microsoft Entra ID (Azure AD) and follow your organization’s SSO, MFA, and conditional access policies. All meeting data is logged within your tenant.

Do candidates need Teams accounts?

No. Candidates can join screening calls and interviews from their browser or Teams app via a meeting link — no Teams license required on their side.

How does this compare to other Dynamics 365 apps?

Just like Sales, Customer Service, and Field Service, Dynamics ATS leverages Teams to bring collaboration into the flow of work. The difference is context: here, Teams enhances recruiting workflows — screening calls, candidate interviews, panel discussions, and recruiter-hiring manager syncs.


What additional benefits do I get if my organization has a Teams Calling Plan?

With a Teams Calling Plan, Dynamics ATS becomes even more powerful for recruiters and hiring managers:

  • Click-to-Call from ATS – Simply click a candidate’s phone number in ATS to place a Teams call instantly.

  • Integrated Note-Taking – Capture notes directly in Dynamics ATS while on the call, keeping all context in one place.

  • Call Recording & Transcription – With the right Teams license, calls can be recorded and automatically transcribed. Recruiters can focus on the conversation while Teams creates a searchable transcript.

  • Interview Quality & Compliance – Recorded interviews and screening calls provide consistency, audit trails, and training opportunities for hiring teams.

  • Unified Communication – Recruiters don’t need separate desk phones or third-party dialers. All calls, meetings, and interviews happen in Teams — connected to candidate and job records in ATS.

Can Teams transcriptions be linked to candidate records?

Yes. When a call or interview is recorded and transcribed, the transcript can be uploaded or linked directly to the candidate’s application or profile in Dynamics ATS. This ensures every detail of the conversation is captured and searchable later.

Does this work for both screening calls and interviews?

Absolutely.

  • Recruiter screening calls can be placed directly from candidate records.

  • Hiring manager or panel interviews can be run in Teams with recordings and transcriptions attached to the candidate’s application.

How does Teams Calling compare to using regular phones?

  • No need to manually dial numbers or log calls.

  • Notes, recordings, and transcripts are tied back to ATS records automatically.

  • Recruiters and hiring managers have a single, secure communication channel for all candidate interactions.