Below you will one of the ways to get contacts from Microsoft Outlook over to Dynamics CRM.


This way will involve exporting your outlook contacts to a .csv file which will then allow you to import/map them into your CRM.  Screenshots are below.

  • Open Outlook (this is in 2010) and click File in top left hand corner
  • Click Open
  • Click Import
  • Click Export to a file
  • Click Comma Separated Values (Windows)
  • Click on your Contacts folder
  • Click Map Custom Fields and map (Match) the fields
  • Click Finish